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MuteFlow
White-label technical delivery for agencies

You sell the automation.
We deliver the backend.

White-label technical fulfilment for agencies selling GoHighLevel, AI automation and Voice AI. We scope, build, test, document and support the systems under your brand.

Every engagement is scoped in writing before it is priced. Scope submissions get a response within 24 hours.

What we fulfil
1

What we build, and what is included

Six families of work. Each one is a thing you can sell on Monday and hand to us on Tuesday.

  1. Sub-account setup, snapshot builds and customisation, funnels, CRM and pipelines, workflows, A2P 10DLC support tasks, migrations and repair.

    The platform most of your client work runs on, configured so it holds up once real contacts move through it.

    • GoHighLevel
    • Twilio
    • A2P 10DLC
  2. Scenarios and workflows, webhooks, error handling, retries, monitoring.

    Built for the failure path as well as the demo path, because the failure path is the one your client will find.

    • Make
    • n8n
    • Zapier
    • Webhooks
  3. Retell and Vapi style agents, call flows, CRM and booking integration, follow-up sequences.

    Agents that qualify, book and hand over cleanly, wired into the CRM the client already pays for.

    • Retell
    • Vapi
    • ElevenLabs
    • Twilio
    • OpenAI
  4. Connecting systems that do not connect natively, webhooks, and custom backend where the no-code ceiling is reached.

    For the builds where the platform stops and code has to start.

    • Node
    • Python
    • Supabase
    • REST
    • Webhooks
  5. Fixing what is broken, moving what has to move, testing what is about to go live.

    Often the first job a new agency gives us, because it is the one that cannot wait.

    • GoHighLevel
    • Make
    • n8n
    • Zapier
  6. Handoff documents, monitoring of named systems, and agreed response times under a support agreement.

    What keeps a build working after launch. Sold as an agreement, never assumed and never bundled free.

    • Notion
    • Loom
    • Monitoring
Who it is for
3

For agencies that already sell the work

MuteFlow is for you if

You are an agency with paying clients or a live pipeline, selling GoHighLevel, automation, Voice AI, CRM or integration work, and you need technical delivery you can rely on.

It is not for you if

You have no clients yet and are looking for rescue builds at freelancer prices, you cannot define the client outcome or approve a scope, or you expect unlimited support inside a build fee.

We say this early because the relationship works when both sides know what they own.

How white-label delivery works
4

Four things that are true on every engagement

  1. 1

    You sell and you own the client.

    We do not contact your client except through you, or as agreed with you in writing.

  2. 2

    We scope with you, then build under your brand.

    Written deliverables, exclusions, dependencies and acceptance criteria before anything is built.

  3. 3

    We test, document and hand off.

    You get the system, the QA record, and documentation your team can operate from without us.

  4. 4

    You choose what happens next.

    Ongoing support or reserved monthly capacity, as a separate agreement, or nothing at all.

White-label means the work carries your brand. It does not remove the contractual, data-processing and disclosure obligations you and your client already have, and we will not promise secrecy that conflicts with them.

Delivery standard and QA
2

The same eight steps, every time

  1. 01

    Intake

    Objectives, access, dependencies, data and compliance constraints, captured in writing.

  2. 02

    Scope

    Deliverables, exclusions, timeline and acceptance criteria, signed before work starts.

  3. 03

    Architecture

    The platform decision made and explained before the build, not discovered during it.

  4. 04

    Build

    Controlled implementation with a change log.

  5. 05

    QA

    Recorded, not just performed.

  6. 06

    Deployment

    An agreed launch plan, with rollback and fix responsibility named.

  7. 07

    Documentation

    What was built, who owns which account, how to operate it.

  8. 08

    Handoff and support

    A walkthrough, a warranty period, and a support agreement if you want one.

What we test before go-live

  • Happy path with fresh data
  • Failure path, including third-party errors and missing fields
  • Duplicate triggers and re-entry
  • Permissions, least privilege, and no personal credentials embedded
  • Handoffs between platforms, with fields and time zones intact

The QA record is part of what we hand over. If we cannot show you the tests, we have not finished.

See the full standard
Partner protections
6

What protects you

  • Confidentiality

    An NDA covering your agency, your clients and the work.

  • Non-solicitation

    We do not approach your clients. It runs both ways once signed.

  • White-label rules

    What we will and will not say about the work, agreed in writing before we start.

  • Access and security

    Credentials belong to the account owner. We work at least privilege and our access is removed at handoff unless a support agreement continues.

  • Documented handoff

    You are never dependent on us to understand your own system.

Read the protections

Terms are available on request.

Engagement models
5

Five ways agencies work with us

  1. 01

    Paid pilot build

    One tightly scoped system or client build with defined deliverables, a timeline and QA. It exists so you can find out what we are like to work with on something bounded, and it ends with a documented handoff and a decision about what comes next.

  2. 02

    Fixed-scope build

    A defined system for a quoted price. Written acceptance criteria, a change-request log with a price against each change, and a warranty period after sign-off.

  3. 03

    Monthly delivery capacity

    A defined amount of technical capacity reserved each month, with a prioritised queue we run jointly and a monthly report of what was delivered. Defined capacity, not unlimited.

  4. 04

    Managed technical desk

    We become the technical delivery function behind your agency: implementation, QA, troubleshooting, documentation, support and delivery coordination, with a named contact and a review cadence.

  5. 05

    Monitoring and support layer

    For systems already live. Monitoring of named systems, incident logging, response and resolution targets by severity, and a monthly summary.

Every engagement is scoped in writing before it is priced. Most agencies start with a paid pilot: one bounded build with defined deliverables, QA and documentation. Send us the scope or book a delivery fit call and you will have a written quote after one conversation.

Built with
7

The platforms we build on

Core, confirmed daily-use platforms

  • GoHighLevel
  • n8n
  • Make
  • Retell
  • Vapi

Also delivered on

  • Zapier
  • Twilio
  • OpenAI
  • ElevenLabs
  • Airtable
  • Stripe
  • Calendly
  • WhatsApp Business API
  • HubSpot
  • Salesforce
Additional services
8

Infrastructure work, separate from core delivery

Desktop and infrastructure support, offered to agencies that already work with us on delivery. It sits outside the six fulfilment families above and is scoped and priced on its own.

  • Desktop support services

    Day-to-day IT support designed to reduce downtime and keep teams productive.

  • Rollout and migration services

    Structured transitions that keep disruption low and execution predictable.

  • Hardware break-fix and maintenance

    Responsive repair and maintenance to extend the lifespan of critical equipment.

  • IMAC and IT project services

    Install, move, add and change services, plus broader infrastructure and project support.

Questions
9

What agencies ask before sending a scope

  • You sell the work and own the client relationship. We scope, build, test, document and support the system under your brand. You get the build, the QA record and documentation your team can operate from without us. White-label means the work carries your brand — it does not remove the contractual, data-processing and disclosure obligations you and your client already have.

Send us the next build

Tell us the outcome, the platforms, what already exists and when it is needed. You will get questions or a written scope back within 24 hours, and an honest answer if we are not the right fit for that piece of work.

Most agencies start with a paid pilot: one bounded build, defined deliverables, QA and documentation.